Batteries Plus Bulbs Device Repair Technician & Store Associate - Ann Arbor in Ann Arbor, Michigan
Device Repair Technician & Store Associate - Ann Arbor (/jobs/1632138.html)
Ann Arbor, MI, USA
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Do you have a technical aptitude that you would like to bring into a professional setting? Do you have the communication skills to teach others?
If you do, Batteries Plus Bulbs has a NEW & UNIQUE device repair technician opportunity for you! Batteries Plus Bulbs is looking for a person that is able to repair cell phones, tablets, cut & program car keys, replace batteries in UPS backup units, and other devices as needed.
Device Repair Technician Duties:
Repair cell phones, tablets, cut & program car keys and other devices as needed
Receive, pack and ship these devices
Maintain proper inventory
Participate in formal training of store associates to include tearing down devices, taking photos, assisting with video training production.
Provide live camera-based remote support (i.e., Skype) for in-store device repairs
Follow all safety rules and regulations; wear proper Personal Protective Equipment (PPE)
Device Repair Technician Qualifications:
Minimum H.S. diploma/equivalent plus keen interest to fix electronic gadgets.
In lieu of device repair experience, minimum associates degree in electronics, or other technical degree
Demonstrated technical aptitude. Able to quickly pick up on new processes and technologies without a lot of guidance
Demonstrated attention to detail and ability to effectively manage and track multiple commitments; effectively prioritize, follow up, and meet deadlines.
Excellent communication and customer service skills, both oral and written. Strong customer service focus. Ability to inform, teach, and train
This position requires the employee to regularly use hands to handle or touch electronic products The position also requires the employee to regularly use a computer and other office equipment
This position requires lifting 10-20# on a regular and frequent basis, 50# on an occasional basis, and more than 50# on an infrequent basis.