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Batteries Plus Bulbs Device Repair Technician & Store Associate - Ann Arbor in Ann Arbor, Michigan

Device Repair Technician & Store Associate - Ann Arbor (/jobs/1632138.html)

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  • Ann Arbor, MI, USA

  • $13-$15

  • Hourly

  • Full Time

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Do you have a technical aptitude that you would like to bring into a professional setting? Do you have the communication skills to teach others?

If you do, Batteries Plus Bulbs has a NEW & UNIQUE device repair technician opportunity for you! Batteries Plus Bulbs is looking for a person that is able to repair cell phones, tablets, cut & program car keys, replace batteries in UPS backup units, and other devices as needed.

Device Repair Technician Duties:

  • Repair cell phones, tablets, cut & program car keys and other devices as needed

  • Receive, pack and ship these devices

  • Maintain proper inventory

  • Participate in formal training of store associates to include tearing down devices, taking photos, assisting with video training production.

  • Provide live camera-based remote support (i.e., Skype) for in-store device repairs

  • Follow all safety rules and regulations; wear proper Personal Protective Equipment (PPE)

Device Repair Technician Qualifications:

  • Minimum H.S. diploma/equivalent plus keen interest to fix electronic gadgets.

  • In lieu of device repair experience, minimum associates degree in electronics, or other technical degree

  • Demonstrated technical aptitude. Able to quickly pick up on new processes and technologies without a lot of guidance

  • Demonstrated attention to detail and ability to effectively manage and track multiple commitments; effectively prioritize, follow up, and meet deadlines.

  • Excellent communication and customer service skills, both oral and written. Strong customer service focus. Ability to inform, teach, and train

  • This position requires the employee to regularly use hands to handle or touch electronic products The position also requires the employee to regularly use a computer and other office equipment

  • This position requires lifting 10-20# on a regular and frequent basis, 50# on an occasional basis, and more than 50# on an infrequent basis.