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MSX International Warranty OWS Production Specialist in Dearborn, Michigan

Warranty OWS Production Specialist


Dearborn, MI, US

Date: Feb 19, 2021

The position’s primary responsibilities include being the Product Owner Specialist for Interfaces, Data Services and Claim Management work streams.

Responsibilities include:

  • Prioritization of items in upcoming releases and within current planned release as follows:

  • Lead prioritization, definition, approvals and delivery for each of the work streams noted for the following functions:

  • Defect resolution

  • Change requests

  • Software changes and testing phases required to support

  • Provide approvals to proceed after thorough review of the testing evidence by Tech M and Business SME’s

  • Pursue timeliness of testing by Tech Mahindra and EU in EDU and PreProd environment in a timely matter as to not miss timing deadlines for any of the 12 monthly releases as well as any special dot releases that may occur

Skills and Experience Required

  • Deep experience in OWS Application, Ford Warranty Claims Entry & Processes

  • Proficiency in quality control testing is desired

  • Execute test scenarios or understand the general process of good quality control testing processes (e.g. unit, system, integration, regression, load & performance and user acceptance testing).

If you are interested in the opportunity, please apply here.


Nearest Major Market:DearbornNearest Secondary Market:DetroitJob Segment:Testing, Technology