Job Information
MANCON Counterperson (Floater) in Detroit, Michigan
Overview
Parts/Counterpeople provide counter service to City of Detroit employees who need parts/equipment to perform their jobs. The Parts/Counterperson will assist with inventory control, data entry in inventory systems, customer service, and may occasionally drive a MANCON vehicle to pickup parts. Floater position performs work at sites where needed.
Responsibilities
Provide quality customer service to include but not limited to the following:
Attention to detail
Meet and greet customers.
Review supplied requisition forms to ensure they are properly completed (Signatures, timestamps, part numbers, descriptions and quantities)
Answer questions regarding availability of parts.
Ask appropriate questions to ensure correct parts are researched and provided
Inform customers when requested parts are available.
Parts Pickup
Drive vehicle to designated vendors’ locations to purchase/pick-up parts
Provide company documentation to vendors as required (tax exempt form, credit references)
Review all invoices at vendor location to ensure accuracy on pricing and quantities
Return products to MANCON location in a timely fashion.
Data Entry Requirements
Assist in generating invoices for customer requisitions in the inventory system.
Assist in entry of vendor receiving documents in the inventory system
Inventory Management Requirements
Assist in performing weekly inventory cycle counts.
Assist in performing counts during Wall to Wall inventories at site
Other Requirements
Follow established guidelines for vehicle and equipment maintenance .
Provide 24 hour support at the City of Detroit locations during emergencies.
Travel to vendor locations to pickup parts.
Assist with inventory research projects as requested.
Adhere to required procedures
Assist with Store Manager duties as assigned
Qualifications
1 year computer experience
Valid Driver’s License with two years driving experience
24-hour availability
1 year experience with auto and/or HD truck parts
Travel to multiple sites as needed
Preferred Qualifications
Attention to detail and adhere to required procedures
1 year Auto Parts experience
1 year Inventory experience
1 year Customer Service Role
1 year HD truck/equipment experience
Experience in inventory/point of sale applications
ASE Certification
Physical Requirements
Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Essential Requirements
Driving, Lifting, Reaching, Sitting, Standing, Stooping, Walking
ID2020-4473
Job LocationUS-MI-Detroit
Company : Name LinkedCity of Detroit Russell Ferry
Work DayMonday - Friday
Work day - OtherWeekend hours may be required.
Work Shift0 Unspecified
Shift - OtherEvening/Night hours may be required.
TypeFull-Time
Background CheckCredit Check, Criminal Check, DMV Check, Other
Skills/Competency CheckDriver's License
Additional LocationsUS-MI-Detroit | US-MI-Detroit | US-MI-Detroit