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Job Information

MANCON Counterperson in Detroit, Michigan

Overview

Parts/Counterpeople provide counter service to City of Detroit employees who need parts/equipment to perform their jobs. The Parts/Counterperson will assist with inventory control, data entry in inventory systems, and customer service.

Responsibilities

Provide quality customer service to include but not limited to the following:

  • Attention to detail

  • Meet and greet customers

  • Review supplied requisition forms to ensure they are properly completed (Signatures, timestamps, part numbers, descriptions and quantities)

  • Answer questions regarding availability of parts.

  • Ask appropriate questions to ensure correct parts are researched and provided

  • Inform customers when requested parts are available

Data Entry Requirements

  • Assist in generating invoices for customer requisitions in the inventory system.

  • Assist in entry of vendor receiving documents in the inventory system

Inventory Management Requirements

  • Assist in performing weekly inventory cycle counts

  • Assist in performing counts during Wall to Wall inventories at site

Other Requirements

  • Follow established guidelines for equipment maintenance

  • Provide 24 hour support at the City of Detroit locations during emergencies

  • Assist with inventory research projects as requested

  • Adhere to required procedures

  • Assist with Store Supervisor duties as assigned

Qualifications

  • 1 year computer experience

  • 24-hour availability

  • 1 year experience with auto and/or HD truck parts

Preferred Qualifications

  • Attention to detail and adhere to required procedures

  • 1 year Auto Parts experience

  • 1 year Inventory experience

  • 1 year Customer Service Role

  • 1 year HD truck/equipment experience

  • Experience in inventory/point of sale applications

  • ASE Certification

  • Driver's License

Physical Requirements

Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Essential Requirements

Lifting, Reaching, Sitting, Standing, Stooping, Walking

ID2021-4613

Job LocationUS-MI-Detroit

Company : Name LinkedCity of Detroit Fire Apparatus Garage

Work DayMonday - Friday

Work day - OtherWeekend hours may be required.

Work Shift1 First shift

Shift - OtherEvening/Night hours may be required.

TypeFull-Time

Background CheckCredit Check, Criminal Check, Other

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