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Flowserve Corporation Field Service Technician - Southeast in Detroit, Michigan

Company Overview:

If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!

Role Summary:

The individual in this role will be responsible for analyzing and directing the correction of Field Service complaints on various pump products; installing various pump lines and other mechanical equipment, including vendor equipment; oversee start-up and maintenance of customer equipment; visit installations of the Flowserve pump products and check on their operation; and, train customer personnel in the proper procedure for operating and maintaining all Flowserve products. This position impacts heavily on future sales for Flowserve since prompt, efficient service is one of the most effective sales tools.

Relocation Assistance available and it is highly preferred that the candidate will need to live in the territory which includes VA, NC, SC, GA, TN, FL, AL, MS, AR, and LA.

Responsibilities & Requirements:

  • Check all equipment after installation and prior to start-up of pumps and associated equipment within the allotted time and in a professional manner, assuring that all customers’ problems are handled with a minimum delay.

  • Perform job walks with a sales representative.

  • Write clear, concise daily reports to keep management apprised of job progress.

  • Maintain accurate job paperwork, monitor time and material charged to each job.

  • Conduct daily on-site safety meeting, complete JSEA, and maintain a safe work site.

  • Ability to assist in field repairs and perform basic mechanic duties.

  • Work directly with Regional Field Service Manager or contractors to staff jobs.

  • Report to area Field Service Supervisor for assignment in repair shop when no field service work is available.

Requirements:

  • Must have a High School diploma or GED equivalent.

  • Must have 5+ years of experience in mechanical field service.

  • Must have a Valid Driver's License and pass DOT Physical

  • Proficient in the repair of large, high-end, single stage and multi-stage pumps; laser alignment, rigging and pump seals.

  • Experience in leading large crews.

  • Physical activity is required, including frequent lifting up to 50 pounds, ascending/descending ladders and staircases, and climbing and reaching in, under, and around large equipment, often outside year-round.

  • Experience in removal and installation of pump bases (Epoxy grout including pressure grout.)

  • Excellent written and verbal communication skills.

  • Computer experience with MS Word and Excel.

  • Must be a self-starter and capable of working without much supervision.

Preferred Experience / Skills:

  • Degree/Certifications in related field is preferred.

  • NCCER Certification is highly desirable

Other Posting Location: Atlanta, Georgia US;, Atlanta, Georgia US;, Birmingham, Alabama US;, Chattanooga, Tennessee US;, Chesapeake, Virginia US;, Chicago, Illinois US;, Columbia, South Carolina US;, Detroit, Michigan US;, Houston, Texas US;, Huntsville, Alabama US;, Jackson, Mississippi US;, Knoxville, Tennessee US;, Richmond, Virginia US;, Toledo, Ohio US;

Job Advertising Title: Field Service Technician - Southeast

Primary Posting Location: Greer, South Carolina US

Job Posting Category: Operations

Employment Type: Full time

Country: United States

Auto req ID: 51070BR

Flowserve is an equal opportunity employer and makes employment decisions without regard to race, gender, disability or protected veteran status. Click here to learn more. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers Click here to learn more.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access www.flowserve.jobs as result of your disability. You can request a reasonable accommodation by sending an e-mail to employment@flowserve.com. In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.

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