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City of Detroit Service Line Leader-Maintenance & Repair- (INTERNAL employees only) in Detroit, Michigan

Service Line Leader-Maintenance & Repair- (INTERNAL employees only)



Service Line Leader-Maintenance & Repair- (INTERNAL employees only)


$30,200.00 - $38,900.00 Annually


MI 48226, MI

Job Type

Certified-Regular Civil Service


Water and Sewerage Department

Job Number


  • Description

  • Benefits


Service Line Leader is responsible for supervising, guiding, directing, and training staff within the Detroit Water and Sewerage Department (DWSD) Meter Operations functional unit. Manage work on projects and assign and prioritize tasks. Responsible for completing all local, State, Federal and DWSD required reports.

Examples of Duties

  • Responsible for maximizing team’s productivity

  • Manage annual department budget items as assigned

  • Responsible for record keeping and preparing necessary reports that includes logs and computer files

  • Assist in the training of department staff and maintaining

  • Provide an ongoing safety and injury prevention programs

  • Attend meetings

  • Prepare and maintain Standard Operating Procedures

  • Prepare performance evaluations of assigned team

  • Perform shift work which includes all day, afternoon, night, weekend and holiday assignments

  • Wear personal protective equipment (PPE)

  • Follow security and safety policies and procedures in carrying out work duties


  • Assist in disaster preparedness

  • Assign shifts, work weeks, holiday coverage, etc.

  • Keep up-to-date with technology and infrastructure

  • Facilitate meetings

  • Set priorities

  • Recommend / Approve purchases

  • Train, coach and develop staff

  • Recommend and ensure DWSD policies and procedures are adhered to

  • Perform related work duties as assigned

Minimum Qualifications


  • Principles and practices of employee supervision, including selection, work planning, organization, performance review and evaluation, employee development, and employee training and discipline

  • Project management principles and practices

  • Operating procedures

  • Safe work practices

  • Budgeting and metrics

  • Industry standards within the water and sewerage industry

  • Federal, State and local regulatory guidelines


  • Perform administrative duties and solve administrative issues

  • Assist in creating and maintaining the budget for the unit

  • Implement principles of supervision, training and employee development

  • Use advanced technology

  • Analyze and make decisions consistent with department policy


  • Manage and lead staff and projects

  • Streamline complex processes

  • Assist in managing annual department budget items as assigned

  • Assist in preparing compliance reports for regulatory agencies

  • Represent the department regarding special projects with internal and external agencies

  • Effectively utilize appropriate security and safety equipment and procedures

  • Communicate effectively, both verbally and in writing with internal and external customers

  • Understand and follow verbal and written instructions

  • Establish, build and maintain effective working relationships

  • Communicate frequently with team members and other units across the Department about process, equipment or potential problems

  • Direct team activities

  • Work with advanced technology and departmental applications

Supplemental Information

REQUIRED EDUCATION AND EXPERIENCE (position requirements at entry)

  • Ten (10) years’ experience in related operational or functional field; such as construction, plumbing, or a combination of related work experience and education

  • A minimum of seven to ten (7-10) year of supervisory experience

  • S4 License


Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

This position requires the ability to climb ladders, scaffolding, work in confined spaces, elevated locations and descend underground, lift a minimum of 50 pounds or participate in team lifts of heavier items, walk, stand, or work for long periods of time, demonstrate normal color perception, hear audible alarms and detect abnormal equipment sounds; visually inspect equipment and processes at any time of the day or night, pass vision, biomechanical and baseline physical and annual fit tests, wear respiratory protection and other personal protective equipment; at specific job sites may require the ability to carry, stack, dig, shovel, hit, push, pull and other efforts that require considerable physical strength.

City Employees Benefits Summary


The City of Detroit offers a competitive and comprehensive employee benefit package. We pride ourselves on the longevity of our employees. Part of the reason for the low turnover rate is the exceptional benefit package listed below. Benefits include, but are not limited to the following:


Eligible for hospital, surgical, and prescription drug benefits after ninety-one (91) days of employment.


Eligible for dental care after sixth (6) months of employment.


Eligible for eye care after six (6)months of employment.

Life Insurance

Optional group insurance available to employee and their family. The City pays 60% of premium for first $12,500 of employee life insurance. Employee may purchase, at own expense, life insurance for spouse and each dependent.

Long-Term Disability Insurance (Income Protection Plan)

The City offers disability insurance through payroll deductions for persons who become disabled and who are not yet eligible for a service retirement.

Sick Leave

City employees accrue sick leave based on the number of regular hours worked. Full time employees earn ninety-six (96) hours of sick leave per year. You may carry over your unused sick leave. Effective July 7, 2012 maximum accumulation is 300 hours.



New Year's Day

Martin Luther King's Birthday

Good Friday

Memorial Day

Independence Day

Labor Day

Veterans Day

Thanksgiving Day

Day after Thanksgiving

Christmas Eve

Christmas Day

New Year's Eve

Other Leave Policies

The City also has the following paid and unpaid leaves; funeral leave, Family and Medical Leave, jury duty, military duty leave, unpaid personal leave,


City Employees Retirement System

As a regular City employee you automatically become a member of the General Retirement System. This entitles you to a retirement allowance after:

• Completion of thirty (30) years of service; - At age sixty (60) if you have at least ten (10) years of service, or - At age sixty-five (65) with eight (8) years of service. (In the event of disability, other eligibility rules apply); • An early, actuarially reduced, retirement is offered after you have attained at least twenty-five (25) years of service; • Employees are vested after ten (10) years of service, regardless of age.

Advancement Opportunities

Employees have many opportunities for growth and career advancement throughout all City departments and divisions.

Have a successful career with the City of

Detroit. Always remember that you are a part of a team with a common Vision of delivering excellent service to the citizens of the City of Detroit.


City of Detroit


Coleman A. Young Municipal Center

2 Woodward Ave ste 316

Detroit, Michigan, 48226