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Doxim Site Manager (Print and Mail) in Detroit (Troy and Madison Height), Michigan

Doxim is the customer communications and engagement technology leader serving financial and regulated industries. Our platform with its suite of integrated, SaaS software and document technology solutions helps clients digitize operations, improve efficiency, and modernize customer experience. With Doxim, clients can communicate reliably and effectively, improve cross-sell and upsell opportunities, and drive increased loyalty and wallet share through personalized omnichannel communications.

Job Summary: Direct and manage all operations with overall responsibilities for production, maintenance, quality and other production-related activities. Reporting to the Senior VP of Operations, the Site Manager will have overall responsibility for the Troy and Madison Heights facilities for Front and Back Office / Manufacturing operations in 24 hours a day / 6 days a week environment.

Essential Duties and Responsibilities:

  • Direct and manage site operations for production, maintenance, warehouse, quality and shipping and receiving.

  • Communicate and Coordinate with key management to inform and resolve issues with account management, billing, client service, and HR

  • Conduct process improvement analysis

  • Coordinate site activities through the planning with departmental supervisors to ensure the total production objectives are accomplished in a timely and cost effective manner.

  • Implement cost effective systems of control over capital, operating expenditures, manpower.

  • Manages capital asset maintenance.

  • Monitor overall plant performance for production and quality standards.

  • Control and minimize labor overtime, premium freight and repair expenses.

  • Maintain existing facilities and equipment and make adjustments to facilities and equipment when necessary.

  • Provide leadership and training to accomplish the company goals and objectives.

  • Implements and maintains preventative maintenance programs.

  • Incorporates floor organization and site cleanliness among site personnel.

  • Provides direction, development and leadership to production supervisor.

  • Work closely with HR to communicate and administer all employee related communications.

  • While work is taking place, the site manager will monitor progress, oversee delivery of materials and carry out safety checks and sort out any problems which could hold up work as it arises.

  • Keep in close contact with members of their site team at all times.

  • Consistently keep the client updated and make sure that the deadline for completing work is met.

Doxim is an Equal Opportunity Employer.