Kelly Services Quality Manager in Fraser, Michigan

Position Summary

Responsible for the administration of the company’s quality management system and all process improvement efforts across the organization.

Principle Responsibilities

  • Understand quality standards and concepts, implement organizational assessments and maintain customer satisfaction and focus.

  • Develop processes to ensure quality, cost and efficiency requirements are met.

  • Design, install and evaluate quality assurance process sampling systems, procedures and statistical techniques; design or specify inspection and testing mechanisms and equipment; analyze production and service limitations and standards; recommend revision of specifications when indicated; formulate or help formulate quality assurance policies and procedures.

  • Conduct training on quality assurance concepts and tools.

  • Interface with other components within the company and responsibility for dealing with customers and suppliers on quality related or performance issues.

  • Provide Quality Assurance advice to Executive Management, Engineering and Production Supervisors.

  • Coordinate and schedule Internal and External Quality Audits and report results to Executive Management in order to assess the effectiveness of the quality system and maintain the ISO certification status.

  • Ensure incoming and outgoing quality are maintained and/or improved on by using direct and indirect authority provided in position description.

  • Manage metrology and quality activities within the organization according to provisions of the position description including, but not limited to, establishing and maintaining a calibration system appropriate to the type, range and volume of calibration and testing undertaken.

  • Ensure incoming materials conform to quality expectations.

  • Work with Purchasing to ensure conformance to the supplier performance tracking process.

  • Assist in the training of personnel for requirements of process and incoming product inspection.

  • Design, implement and maintain appropriate process controls.

  • Produce and maintain written quality standards and procedures which conform to quality expectations, engineering specifications, customer requirements and specific applicable industry standards including military and ISO standards.

  • Manage quality improvement / lean activities and projects company-wide.

  • Conduct reliability studies and report findings along with suggested improvements.

  • Conduct failure analysis to determine the cause of specific defects and with other departments, to prevent recurrence.

  • Conduct product and process audits to ensure finished goods conform to quality standards and expectations.

  • Perform in-process inspections to monitor and control processes.

  • Work with all departments to ensure products shipped conform to company quality standards, engineering specifications and customer requirements.

Qualities and Skills Required

  • Strong leadership and interpersonal skills.

  • Well organized, accurate and attentive to detail.

  • B.S. degree in Engineering or related field preferred, but equivalent experience will be accepted.

  • Five to ten years’ experience in quality assurance, including: Continuous Improvement CNC Machining experienceExperience with ISO 9000 Quality System Management

Why Kelly ® ?

Kelly puts you in charge of your career, with access to cutting edge projects and technologies in

industry leading organizations. Top companies throughout the world have trusted Kelly as a premier

source of engineering talent and services since 1965. And engineering job seekers know Kelly as a firm

with an unmatched reputation for quality, integrity and professionalism. Whether you seek the variety

and flexibility of working on short term project engagements, or prefer contract-to-hire or direct

hire placement with our clients, apply with Kelly to explore opportunities that suit your specific

professional interests.

AboutKelly Services ®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,

Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is

committed to employing a diverse workforce. Equal Employment Opportunity

is The Law.