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Synovos Atttendant in Kalamazoo, Michigan

WHAT WE DO:

Synovos is a rapidly growing leader and global provider of comprehensive supply chain services that drive increased productivity and profitability for our clients, including: Supply Chain Services, Asset Services, Master Data LeadershipSM and Technology. Headquartered in the US, we currently deliver our highly focused expertise through integration at more than 220 customer sites across the US as well as in Canada, Mexico, Puerto Rico, Ireland, and Singapore. Our nearly 700 skilled employees provide the maximum degree of client service, cost savings and production performance. Synovos offers a competitive salary and comprehensive benefits, including medical, dental, vision, life, paid vacation, and a 401(k) plan with company match.

JOB SUMMARY:

This function serves as on-site labor in the logistics area of the storeroom; including receiving, stocking, issuing, inventory accuracy, cycle counting, client interface, customer service and computer transaction entry. The focus of this position is to service the client with their parts and inventory needs including: locate stock and deliver stock items to their destination outside of storeroom upon request or per Kanban, receive stock, issue materials to client, and use systems to track inventory as well as to locate and verify inventory for the client. This position is a regular, frequent point of contact with the client and requires a strong, effective customer service capability.

Essential Functions:

  • Follow all site Safety and Security Procedures; perform all assignments and tasks in a safe manner and report any unsafe or potentially unsafe working conditions to management immediately

  • Provide professional level of customer service to all internal and external customers and report customer matters and/or concerns to supervisor promptly

  • Ensure compliance with established internal control procedures and SOPs

  • Unpack purchased material, verify product against packing slip and PO and enter receiving and inventory information into the appropriate software system or systems, including any new part creation as needed

  • Issue materials to client as requested; pulling, staging and kitting material as required

  • Places received material into proper storage location; perform tagging, repacking, delivering and special handling as necessary

  • Issue returns for unused material per SOP guidelines

  • Prepare material for return to vendor and prepare parts to be shipped out for repair, per SOPs

  • Perform cycle counts and report stock balance discrepancies to Manager and Buyer for resolution

  • Maintain inventory accuracy by count and location; replace barcodes and process relocations in ERP system

  • Verify on-hand inventory quantities to accurately identify reorder needs on every item

  • Clean and organize the storeroom on a regular basis, including sweeping, scraping, etc. maintaining minimum standard required

  • Support corporate initiatives and assist with any special projects assignments as required

Required Skills

  • Basic proficiency in Microsoft Office programs including Excel; ability to learn and demonstrate proficiency in new software systems

  • Ability to learn and demonstrate proficiency in part identification

  • Excellent customer service skills

  • Solid organization and detail-orientation skills

  • Ability to follow procedures

  • Problem analysis and resolution

  • Demands accuracy of self and others

  • Professional phone demeanor

Required Experience

  • 0-2 years’ experience in warehouse/storeroom operations professional work experience

  • High School Diploma

  • Basic math skills

  • Ability to obtain and maintain Forklift license

  • May require valid driver’s license

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