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Pfizer Microbiology Supervisor (3rd Shift) in Kalamazoo, Michigan


The successful candidate will provide microbiological subject-matter expertise within the department and manage and lead a team of overtime eligible colleagues (OTEs) responsible for viable and non-viable environmental monitoring (EM) and personnel monitoring (PM) in classified environments (specifically, Grade A/B areas).

The successful candidate will be part of a management team that interacts with multiple levels and departments throughout the organization to drive change, assure quality compliance, and ensure the high quality and continued supply of life-saving pharmaceuticals to the market.


Complexity and Scope of Responsibility

  • Manages multiple projects/ongoing work activities (timelines, work plans, project deliverables) of moderate complexity while planning and guiding the work of OTEs within a Work Team .

  • Can execute work independently and make decisions with incomplete instructions/information.

  • Can lead teams through ambiguous situations.

  • Will be responsible for timely completion of human performance deviation investigations for their direct reports (both colleagues and contracted service providers).

  • Daily workload is largely self-initiated.

People Management

  • Applies team effectiveness skills and discipline knowledge to contribute to the achievement of work for the site.

  • Accomplishes results through leading others.

  • Establishes tactical activities for OTE colleagues to support day-to-day operational goals (timecard approvals). Will assist with OTE role definition and scheduling.

  • Supports developmental and training opportunities for direct reports.

  • Responsible for hiring new colleagues on their team.

  • Manages the performance of direct reports through goal setting, ongoing assessment and coaching (regular one-on-one and team meetings).

  • Can effectively manage poor performers, correct corrosive behaviors, and coach colleagues to express their full potential.

  • Able to defuse emotional situations.

  • Encourages accountability and ownership

  • Ensures team is operating in a manner consistent with cGMPs.

Vision, Strategy, and Business Alignment

  • Works in concert with other Microbiology Managers to set policies, align business practices, meet financial goals, and improve compliance within their work team and across the department.

Breadth and Depth of Knowledge

  • Demonstrates a breadth and depth of technical/functional knowledge of environmental monitoring in classified areas and can coach direct reports on day-to-day activities in these areas.

  • Demonstrates thorough understanding of viable and non-viable EM regulatory expectations, cGMPs, and understands how these standards relate to current site business operations.

  • Has thorough understanding of regulatory expectations and Pfizer standards, principles, theories, concepts and practices as they apply to the departmental area.

  • Considered a technical resource for the site.

  • Applies knowledge of internal/external business challenges to provide input into recommendations for improvement to processes or services within their work team.

  • Provides technical leadership in investigating processes, deviations, and unit work processes.

Knowledge Sharing

  • Actively mentors, coaches, and shares knowledge with others, both within and external to their assigned Work Team.

  • Finds Win-Win between individuals and within teams.

  • Able to effectively resolve issues that may be outside of standard protocol or guidelines.

  • Can apply previous knowledge to unknown situations to affect a productive outcome.

  • Understands cultural norms as it relates to interpersonal interactions.

Impact of Decisions

  • Decisions primarily impact their immediate Work Team; however, some decisions may impact the Microbiology Department, Quality Operations, and associated Production areas.


  • Communicates and negotiates effectively across the Site, as well as with external organizations (i.e. regulatory bodies)

  • Demonstrates Influence & Persuasiveness at all levels of the organization.

  • Skillfully influences up, down and across the organization by knowing when to be "consistent" and when to be "flexible."

  • Supports colleague engagement by effectively recognizing and proactively addressing performance issues with their direct reports.

  • Demonstrates highly effective coaching conversations by understanding when a certain leadership style has a high probability of success and when it does not.

  • Demonstrates effective written and oral communication skills

Influencing Others

  • Encourages the participation and perspectives of all Work Team's members.

  • Listens to and explains difficult issues to reach shared understanding and build alignment across the team.

  • Mentors others in troubleshooting and brainstorming activities

Managing Change

  • Identifies and makes improvements to existing work processes with a thorough understanding of the quality, regulatory, and/or compliance risks associated with the change(s).

  • Identifies and removes internal/external barriers that may hinder the success of a change effort.

  • Develops an effective feedback loop and acts as necessary to ensure change efforts stay on track and any needed adaptations are made.


  • Degree(s) in Microbiology, Molecular Biology, Biochemistry, Immunology or other related specialized biological science.

  • B.S. Degree with 7+ years, or M.S. Degree with 4+ years of experience within the Pharmaceutical and/or Bio-Pharmaceutical Industry (or comparable GLP/GMP Laboratory setting).

  • Previous people management experience preferred, but not required.


  • Knowledge of viable and non-viable environmental monitoring / personnel monitoring regulatory expectations, aseptic techniques, compressed gas/clean steam testing, microbiological testing methods, and previous experience providing regulatory audit support is required.

  • Experience leading continuous improvement project is a plus.


  • Ability to analyze complex data and evaluate microbiological results is required.

  • Basic computer skills, such as data entry with a high level of attention to detail, are also required.

  • Long periods of standing, walking, and/or sitting may be needed.

  • Occasional lifting (less than 35 lbs.) and reaching may be required.

  • Extended time working at a computer terminal is also required.


This is a 4 day/week, 10 hour/day role on Third Shift. Core hours = 10:00 pm - 8:00 am, Monday - Thursday

Off-shift, weekend, and/or Holiday hours may be required to meet business and/or customer needs.

Possibility of cross-site support. Travel

Other Job Details:

  • Last Date to Apply: May 13th , 2021

  • Eligible for Employee Referral Bonus

  • Relocation Eligible


Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.

Quality Assurance and Control