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General Motors Engineering Group - Quality and Reliability Engineering in Lansing, Michigan

About GM

There’s never been a more exciting time to work for General Motors.

To achieve our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion, we need people to join us who are passionate about creating safer, better and more sustainable ways for people to get around. This bold vision won’t happen overnight, but just as we transformed how the world moved in the last century, we are committed to transforming how we move today and in the future.

Why Work for Us

Our culture is focused on building inclusive teams, where differences and unique perspectives are embraced so you can contribute to your fullest potential as you pursue your career. Our locations feature a variety of work environments, including open work spaces and virtual connection platforms to inspire productivity and flexible collaboration. And we are proud to support our employees volunteer interests, and make it a priority to join together in efforts that give back to our communities.

Job Description

Provide problem solving leadership for assigned commodities. Develop quick containments with robust long term solutions to different problems as they arise. Present the assembly plant and engineering staff with clear problem definition and technical guidance on complex problems. Support launch of new products in the plant. Lead investigation and management of incoming plant supplier concerns and spills.

Scope of Responsibilities:

  • Develop quality standards and procedures for the plant.

  • Manage multiple projects with broad scope and high degree of difficulty.

  • Generate unique technical solutions utilizing Seven Diamonds Process, Red X and other tools.

  • Assist production in prevention of defect occurrence and recommend process changes.

  • Work with Launch Team on new vehicle builds. Support IRT Co-Chairs as necessary and transition commodities as launch progresses into saleable builds.

  • Work with suppliers to address SPPS’s issued and ensure robust countermeasures.

  • Enlist support of Supplier Action Center and ESEP providers to establish containments.

  • Work with suppliers and engineering to develop inspection standards for parts and subassemblies.

  • Share lessons learned with Engineering to prevent repeat design or build issues.

  • Review of nonconforming parts and sub-assemblies for proper initial disposition and root cause follow-up.

  • Coordinate periodic system and process audits at the plant and at suppliers.

  • Coordinate quality evaluation of new vehicles with engineering and production.

  • Evaluate employee suggestions.

  • Issue technical reports and make presentations to management.

  • Work Off-Shifts as required.

  • Domestic and Global Travel as required (minimal).

Additional Job Description



  • Exercises independent judgment in managing complex and ambiguous tasks with minimal input from supervisor.

  • Demonstrated ability to attain results, while balancing technical solutions with business imperatives.

  • Solid analytical/problem solving skills with capability to identify solutions to unusual and complex problems.

  • Generate technical solutions utilizing 7 Diamonds, Red X, DFMEA Tools and others as applicable.

  • Must excel at problem solving – root cause, containment, robust long term solutions.

  • Understanding of lean concepts.

  • Thorough understanding and capacity to effectively operate in all areas of the plant production process.

  • Strong interpersonal skills with demonstrated ability to lead diverse/cross-functional teams as well as mentor, motivate and elicit work output from peers and other team members.

  • Effective communicator with solid oral and written presentation skills.


  • Minimum 3 years of experience as Quality Engineer, Process Engineer, or Reliability Engineer.

  • Familiar with 7-diamond process.

  • Red X Journeyman Certification.

  • Familiar with pulling prints, reading drawings, working with Vismoc, GDIS, GSIP, GQTS, PRTS, ESquared. PADs, SPC and Gage Strategies.

  • Supplier audit experience and knowledge of PPAP requirements.

Benefits Overview

The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:

• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;

• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;

• Company and matching contributions to 401K savings plan to help you save for retirement;

• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;

• Tuition assistance and student loan refinancing;

• Discount on GM vehicles for you, your family and friends.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.