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Inspire Brands Assistant Manager in Lincoln Park, Michigan

Position: Assistant Manager

Immediate Supervisor: General Manager/Operating Partner

Status: Nonexempt

Position Summary: This position assists with the leading and managing of the drive-in's operations and employees during an assigned shift.

Essential Job Duties:

  • Train, manage, direct, coach, lead, and assign drive-in employees during shift

  • Lead and manage drive-in operations during shift to provide an optimal guest experience

  • Manage staffing levels during shift

  • Perform opening and/or closing duties

  • Handle and properly escalate guest issues/concerns during shift

  • Handle and properly escalate employee issues/concerns

  • Monitor and manage the drive-in's food, labor, paper, and inventory during shift to maximize cost-control, operational efficiency, quality standards, and customer service

  • Assist with preparation and maintenance of drive-in records

  • Comply with and enforce all company policies, procedures, and operational standards

  • Ensure compliance with all applicable federal, state, and local laws

  • Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as necessary during shift to meet operational standards

  • Perform regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards

  • Regular attendance

ADDITIONAL DUTIES:

  • Move and stock food product weighing up to 50 pounds

  • Perform other job-related duties as assigned or required

Time/Shift Expectations: Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays

Qualifications and Job Requirements:

  • Experience

  • At least six months of restaurant management experience or one year of retail management experience

  • Experience running a restaurant shift without supervision

  • Knowledge/Skills

  • General restaurant or retail knowledge

  • Knowledge of federal, state, and local labor and employment laws (e.g., wage and hour laws; EEO laws, etc.)

  • Knowledge of federal, state, and local health and safety laws and regulations

  • Basic computer, math, and reading skills

  • Effective verbal and written communication skills

  • Problem-solving, multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills

Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions

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