Kanaan Communications, LLC CATV Quality Control Technician in Muskegon, Michigan
Quality Control Technician
Kanaan Communications, LLC provides a wide range of services to telecommunications providers including engineering services; outside plant construction (Aerial/Underground); plant maintenance; network upgrades including node splits, fiber & coax splicing, and activation/certification work. We have a specialized power supply team providing maintenance, capital improvements and on demand services. Kanaan Communications can be your full service contract partner.
Interested in a career in the field of Telecommunications? Are you detail oriented, enjoy working in a fast paced environment? Join the Kanaan Communications Team!
Inspect all field installation and Outside Plant work performed by technicians and subcontractors.
Assess the work performed in accordance to all MSO and technical specifications.
Generate complete reports to management reflecting the quality of the work performed.
Perform or assign necessary repairs and/or modifications to meet specifications.
Complete all safety and QC related paperwork, data entry, and reporting processes.
Coach employees and subcontractors as needed as part of a continuous improvement process and initial new-hire training program.
Interface with subscribers and customers to address quality related complaints generated from work performed by Kanaan employees and subcontractors.
Perform local safety inspections and preliminary incident investigations on site as needed.
Manage materials and coordinate joint trench projects with electrical contractors.
Adhere to and set the example for all safety policies. Promote and ensure quality and safety from each technician.
Make continuous recommendations and suggestions for additional quality improvement and installation efficiencies.
1 year Telecommunication experience preferred.
High school diploma or equivalent.
Able to read and understand maps and blue prints.
Able to read and understand written or verbal instructions and work orders.
Basic Microsoft Office computer skills.
Excellent time management skills
Able to multitask and prioritize.
Knowledge of Coax and Fiber systems.
Working knowledge of survey fundamentals for telecommunications.
Able to communicate with customers in a positive, professional manner.
Able to work outside in all types of weather.
Must pass a background check, drug test, and motor vehicle check.
Must possess a valid driver’s license of at least 2 years
Paid Time Off
Medical/Dental/Vision/Life Insurance/Long Term Disability/Short Term Disability
401(k) with Company Match
Company Stock Purchase Plan
Employee will need to work outdoors while on duty, in all weather conditions.
The above statements are intended to describe the general nature and level of work being performed by the people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the job
Our Company is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind including, based on disability and protected veteran status. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. It is also the Company's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. Please visit the following URL to view the EEO is the Law poster and the Supplement. (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm)
The Company also does not consider criminal convictions to be an absolute bar to employment and will consider qualified applicants with criminal histories.
Applicants applying for positions in Illinois are not required to disclose arrests or sealed or expunged records of convictions.