CCI Systems, Inc. Service Technician in Pickford, Michigan
Lewiston, MI areaWhy Astrea? We are a division of CCI Systems, Inc., an Employee Owned Telecommunications Company based in Iron Mountain, MI with 60+ years of industry knowledge and experience. Our business is focused on bringing High-speed Internet, TV, and Telephone services to those who choose small-town living. Our outstanding team-based work culture and environment has allowed us to grow, develop, and retain long-term employees. We offer a comprehensive benefits package, competitive pay, flexibility, paid on the job training, overtime, professional development, and inspire you to be bold, yet accountable. We value our employeersquo;s hard work and determination and REWARD results all while having fun!Our mission is to make life better by connecting people through innovative communication systems.We are seeking a full-time Service Technician who exemplifies responsibility, dependability, professionalism, and exceptional customer service to install coaxial cable, telephone services, internet services, and other equipment such as digital boxes and modems for our customers. We provide a collaborative environment with a great work culture that encourages learning, and pushes you to rise to the next level!ResponsibilitiesulliInstall High-speed Internet, Coaxial Cable TV, and Telephone services, and the equipment connected to each service./liliDiagnose and repair customer premises issues./liliEnsure all work is done in a neat and professional manner./liliProvide exceptional customer service that will include, but is not limited to, up-selling products and services to new and existing customers./li/ulWho are we looking for?ulliPrevious cable or wire installation experience preferred, but emwe are willing to train the right candidate!/em/liliStrong verbal and written communication skills, specifically when face-to-face with customers./liliProficient in Microsoft Office./liliAbility to: carry a 28rsquo; ladder and climb to heights exceeding 18rsquo; ndash; use hand tools and drill ndash; work in confined spaces ndash; work within deadlines ndash; produce accurate and neat work./liliInclined to learn, adapt, and accept increasing responsibility./li/ulShift is Monday ndash; Friday 7:00 am ndash; 4:00 pm, with possibility of work outside business hours.Additional InformationThis position requires approximately 75% local travel.