Bosch Warranty Quality Technician in Plymouth, Michigan

Warranty Quality Technician

  • 15000 N Haggerty Rd, Plymouth, MI 48170, USA

  • Full-time

  • Legal Entity: Robert Bosch LLC

Company Description

Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch. This position will be located in Plymouth, MI.

Job Description

Support the North America Automotive Electronics Quality Team with the processing of customer complaints and the review/update of quality system documentation. Duties to include but not limited to the following:

  • Initial review of customer returns

  • Creation of customer return records in SAP

  • Initial testing of customer returns with various system tools

  • Quality documentation comparison for revision updates

  • Creation and monitoring of electronic approval routing for quality documentation

  • Partnering with both Customer Quality Engineers and Quality System Engineers to complete other critical tasks for the department

  • Maintain warranty process documentation and metric reporting for initial analysis

Qualifications

Basic Qualifications:

  • Associate's degree or in lieu of a degree, 5+ years of quality experience

  • Min 2 years of quality experience

Preferred Qualifications:

  • 2+ years of automotive technical experience

  • Customer interaction experience

  • Experience with ISO/TS/IATF quality management systems

  • Proficient in MS Office Suite with Excel macro or database programming experience

  • SAP experience

  • Clear and concise communicator

  • Experience with portable test equipment

Additional Information

By choice, we are committed to a diverse workforce- EOE/Protected Veteran/Disabled.

BOSCH is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) Initiatives

  • FIRST Robotics (For Inspiration and Recognition of Science and Technology)

  • AWIM (A World In Motion)

Job Location