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Consumers Energy Company Work Scheduler Saginaw, Michigan in Saginaw, Michigan

span class="jobdescription"spanemJoin a diverse and dynamic team that makes and delivers the most valuable services in the world: electricity and natural gas. At Consumers Energy, our customers are at the heart of everything we do. Our employees work around the clock to provide service to our customers in honor of our history and to fulfill our promise to Michigan - Count on Us! Consumers Energy, the principal subsidiary of CMS Energy and headquartered in Jackson, Michigan, provides natural gas and electricity to nearly 6.8 million of Michigan's 10 million residents in all 68 Lower Peninsula counties./em/span spanDepartment Summary/spanThis position is within the Maintenance Construction Scheduling department and provides direct support for the Gas Distribution Department. Employees in this position are required to have a wide range of skills, knowledge and expertise in technical areas, business, and customer relations. Employees perform their role in a highly fast paced environment, which requires multi-tasking, attention to detail, and strong analytical and communication skills. spanemThis position is available in the Jackson or Saginaw, Michigan Service Center./em/span spanJob Description/Responsibilities/spanulliPlan and schedule underground gas construction, maintenance and emergency work./liliMonitor, prioritize, and assign workload according to resources, staffing, and geography, making appropriate adjustments as necessary./liliCoordinate activities with customers, employees, departments, and outside agencies to meet customer commitments./liliFacilitate and participate in weekly meetings between Field Leaders, Resource Schedulers, and other internal departments./liliMonitor gas leak compliance dates and schedule accordingly./liliRespond to MPSC and Legislative complaints./liliEnsure proper permitting with municipalities, ensure proper safety requirements with MISS DIG, and facilitate coordination between other additional agencies as necessary./li/ul bremspanDue to the training involved in getting a new employee fully functional in the Scheduler role, upon accepting this position, you will be ineligible to apply for another internal job posting outside the Technical Support job family during the first twenty four months./span/embr brspanRequired Qualifications/spanulliA High School Diploma / GED./liliOne or more years of Utility experience or knowledge./liliSAP experience./li/ul brspanPreferred Qualifications/spanulliOne or more years of customer service or technical experience./liliOther work management system experience./liliStrong knowledge of MS Outlook, Excel and PowerPoint./liliPrior scheduling experience./liliCompletion of college level courses or a degree in a scientific or technical field./li/ul brspanEssential Functions/spanulliTalking on the phone or two-way radio, using a computer and managing multiple applications for up to 8 hours or more per day, follow and provide written and oral work instructions, typing, writing and taking notes, be able to use standard office equipment, be able to multitask (work on multiple tasks at once), communicate clearly with customers, contractors, and employees, staying calm and composed in high pressure situations or emergencies./liliMa