Credit Acceptance Quality Assurance Tester, Collections Applications (Associate or Mid-Level) in *Southfield, Michigan

Quality Assurance Tester, Collections Applications (Associate or Mid-Level)


Location:*Southfield, MI


Division:Information Technology

Salary:$49,778 - $80,508

Salary Basis:Per Year


Quality Assurance Tester, Collections Applications (Associate or Mid-Level)

Why Work For Credit Acceptance?Credit Acceptance is rapidly-expanding our IT department with a variety of dynamic opportunities. Our culture has landed us on Computerworld’s list of the Best Places to Work in IT. In each of the last 4 years, we have held a spot in the top 2 for midsized companies nationwide. In addition, we are also proud to say over the last 5 years we have been named one of Fortune Magazine’s 100 Best Companies to Work For. Our team members and culture create a positive workplace that drives us to succeed, making Credit Acceptance one of the largest used car finance companies nationally.

Credit Acceptance offers team members in the IT Department:

  • Competitive market-based salary with quarterly profit sharing and annual merit bonuses

  • Excellent benefits package that includes 401(K) match, adoption assistance, tuition reimbursement, comprehensive medical/dental/vision and much more

  • Unlimited opportunity for career growth as demonstrated by our track record of promoting internally

  • High-performance, challenging, collaborative atmosphere

  • Opportunity to work with progressive technologies, including the latest database, development, storage, and computer technologies available

  • Unlimited business training and career development opportunities

  • Strong work-life balance with generous PTO beginning on day 1

Who We Are Looking For

We are looking for a driven, proficient, and collaborative Quality Assurance Tester (Associate or Mid-Level)to continue to lead our market growth. Our ideal candidate will:

  • Optimize, manage and evolve our Servicing technologies

  • Proactively improve systems through idea generation and relationship management

  • Assist in planning and strategizing the optimized architecture of our Servicing technologies’ environments

  • Create, test and deliver a quality product

  • Automate testing where possible to deliver quality releases

  • Liaise with internal and external teams when implementing and integrating new technologies

Position Responsibilities

  • Ensure clear information is collected for assignments

  • Accurately categorize work to ensure it is directed appropriately

  • Support prioritization processes led by the Project Management Office (PMO) or App Owner; Provide input

  • Engage in planning processes led by the PMO or App Owner and provide effective estimates, manage workload, and keep leader aware of capacity to support new or existing work

  • Organize and lead the formation of the automated testing discipline within the Servicing organization

  • Effectively understand requirements from customers and work with the internal team to design solution to meet their requirements

  • Efficiently write scripts to test and deliver a quality product

  • Perform manual tests when required

  • Perform assigned recurring tasks in a timely manner in order to maintain application health

  • Identify opportunities to reduce recurring work where practical (and/or improve performance, reduce risk, etc.)

  • Perform requirements/solution design for initiatives involving multiple originations applications as well as systems outside of Servicing technologies

  • Remove roadblocks and escalate where appropriate

  • Communicate clearly with team members, customers and leaders

  • Define/maintain best practices for using performance/monitoring tools

  • Create and execute automation scripts using a variety of tools/languages

  • Plan, write and execute load tests using a variety of tools/languages

  • Categorize test results into IT metrics and usable summary reports

  • Assist project team in the troubleshooting of testing issues

  • Remain compliant with our policies, processes and legal guidelines

  • All other duties as assigned

  • Attendance as required by department

Position Qualifications


  • Work onsite at the required Credit Acceptance work location

  • Possesses good understanding of the technical platforms (databases, web applications)

  • Supporting a web application as a business/quality analyst

  • For the Associate QA Tester, a minimum of 1 - 2 years’ experience

  • For the QA Tester, a minimum of 2 years’ experience

  • Strong understanding of web technology

  • Experience with SDLC

  • Basic understanding of Client-Server technologies

  • Ability to query database (SQL)


  • Testing certifications

  • Experience writing unit tests or UAT tests

  • Experience with web services (SOAP or REST)

  • Knowledge of testing tools like Quality Control, Selenium or Bugzilla

  • Knowledge of confluence and JIRA

  • Experience with Caché and/or Artiva

Position Compensation

At Credit Acceptance, we offer highly-competitive salaries based on current market evaluations, along with a comprehensive benefits package. In addition to a salary based on experience, you’ll also receive quarterly profit-sharing bonuses and annual merit bonuses. Salaries are reviewed annually and adjusted according to performance evaluation and market area estimations.

Position ValuesTo be successful in this role, Team Members need to demonstrate the characteristics of PRIDE (our Company core values) in their work:

  • Positive: Maintain a positive attitude by focusing on solutions and promoting a collaborative and enjoyable environment

  • Respectful: Value teamwork, share successes, appreciates others and communicates in a way that promotes trust

  • Insightful: Make timely well-considered decisions, create innovative solutions and continuously learn

  • Direct: Communicate clearly and objectively; don’t be afraid of difficult conversations. Raise concerns through the proper channels

  • Earnest: Be honest, sincere and consistent. Work hard and pursue our goals together relentlessly

Ready to Apply?

If you think you would be a good fit for this position, we would love to hear from you! Please apply by submitting your resume to our corporate team by clicking the “Apply” button above.

Want to Learn More?

Credit Acceptance is a rapidly-expanding company with unlimited growth opportunities. Learn more about what makes us a great place to work by clicking here .

Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.Credit Acceptance is an equal opportunity employer.