ARAMARK Plant Operations Associate Manager - Maintenance in Warren, Michigan
Aramark (NYSE: ARMK) proudly serves Fortune 500 companies, world champion sports teams, state-of-the-art healthcare providers, the world’s leading educational institutions, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world. Our 270,000 team members deliver experiences that enrich and nourish millions of lives every day through innovative services in food, facilities management and uniforms. We operate our business with social responsibility, focusing on initiatives that support our diverse workforce, advance consumer health and wellness, protect our environment, and strengthen our communities. Aramark is recognized as one of the World’s Most Admired Companies by FORTUNE, as well as an employer of choice by the Human Rights Campaign and DiversityInc. Learn more at www.aramark.com at http://www.aramark.com/ or connect with us on Facebook at https://www.facebook.com/Aramark/ and Twitter at http://www.twitter.com/aramark .
The Plant Operations Associate Manager of Maintenance (POAM) optimizes responsiveness, reliability and quality service across all zones (S, SE, NE, SW, NW and Facility Ops, plus 2nd Shift and Weekend/AWS Operations). The POAM works alongside the Planners (BAAs) and maintenance skilled trades to ensure the timely and correct completion of work requests and predictive, preventive and corrective maintenance.
The POAM engages with the Centralized Planning & Quality Team (CPQ), Safety Coordinators(s), Contract Management and other AnnexDepartments as required. This seamless collaboration enhances work prioritization, technical standards, processes, scheduling and resourcedeployment. The POAM oversees cross training of the workforce across all zones, adjusting assignments and issuing work orders to meet operating requirements, raise performance standards and respond to customer contingencies.
The POAM compiles Key Performance Indicators (KPIs) to focus and initiate Business Process Development events to continuously improve
Safety, Quality, Cost, Responsiveness, People and Environment (SQCRPE).
Will uphold Aramark’s policies, procedures and Service Agreement with GM-WTC to allow customers andtenants to focus on their core business. Take ownership of campus wide facilities, infrastructure and grounds, and drive continuous improvement initiatives to enhance facility performance, operating effectiveness and cost efficiency.
Respond to CL and occupant’s needs, priorities and concerns in directing the priorities and flow of all work within the zone and across the site, optimizing resources for responsiveness and service quality
The POAM supports the POM & Quality Manager in preparing building and area budgets, reports on spending, reliability and performance (OEE), labor utilization and customer satisfaction.
Audit operations and compile reports on Key Performance Indicators (KPI’s) for customer satisfaction, productivity (call frequencies, callbacks), process improvements, energy savings, cost reductions and similar “best practice” initiatives.
Associate’s Degree in Engineering, Facility Management or related curriculum or equivalent experience.Certification by recognized professional bodies preferred (IFMA, SMRP, AFE etc.) Coursework indicating advanced professional development.
Minimum of 5-7 years of relevant technical experience as Facility Manager, Maintenance Supervisor, Planner/Scheduler. Knowledge of integrated facility operations and systems maintenance in engineering/research or manufacturing environment, with significant responsibility for customer relations.
Experience and proficiency with IWMS/CMMS in large scale, technical operations and all aspects of process design,system administration and user training and development.
Administrative experience related to operations management, including budgeting, staff supervision, safety, work planning, scheduling and logistics
Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer – Minority/Female/Disability/Veteran