Exotic Automation & Supply Engineering Coordinator (Assistant) in Wixom, Michigan
We are Exotic! Your ISO 9001 Certified Supply Partner.
For over 50 years, Exotic Automation & Supply has prided itself on being problem solvers with one goal in mind: to improve customer productivity and profitability.
Exotic Automation & Supply is a Northwest Detroit Industrial Supplier and Manufacturer.
Automation and Controls: Design, manufacture and supply hydraulic and pneumatic equipment and components.
Hose and Fittings: Distribute hydraulic, pneumatic, industrial hose and fittings.
Custom Manufacturing: Design and fabricate custom molded urethane, rubber and machined plastic components.
Gasketing: Provide standard gaskets and manufacture custom die cut and spiral wound gaskets.
Industrial Materials: Distribute a wide variety of plastic, rubber, packaging, tools, anti-fatigue matting and relating products.
Supply Chain Management: Commodity management, kits, bin fill programs and mobile service and repair.
Exotic Automation and Supply is currently looking for an Engineering Coordinator to join the team in a full-time capacity at our New Hudson, MI location.
Responsibility summary includes, but not limited to: Knowledge of Exotic product lines, handling customer inquiries, monitoring project status, quotations, order entry, order follow-up and system functions related to Engineering projects.
This position is vital to the Engineering department and will impact the overall productivity of the group. This position is a great opportunity for the right candidate to demonstrate the capability to affect positive change in an exciting, dynamic and growing Company while building a comprehensive knowledge of the business.
Responsible for thorough knowledge of Exotic?s complete product offering.
Complete understanding of all policies and procedures within the department and corporation.
Understanding of the various types of Engineering projects and timely completion of assigned tasks.
Perform project execution analysis and tracking of updates by preparing and maintaining project status matrix.
Compiling and maintaining department measurables.
Implement all sales-related procedures including sourcing, follow-up, return goods, etc.
Knowledge of core vendor base and pricing structure.
Responsible for all aspects of processing an order: order entry, bill of material (BOM) entry, job order entry, engineering change orders (ECO), and job close-out.
Engineering open-order report resolution and order expediting.
Understand product nomenclature; entry of Engineering part numbers, general product knowledge.
Quotation interface with sales associates (internal customers) and customers (external).
Accounting interfacing as it applies to contract review (payment terms, invoice discrepancies, etc.).
Organize and maintain a file system, ensuring all job folders and related Engineering documentation are closed-out properly per the quality system guidelines.
Knowledge and ability to procure needed products/services to fill customer requirements; perform all aspects of the ?ship direct? process when applicable; to ?link? purchase orders to booked sales orders; to reconcile APPO issues resulting from purchase orders created; perform all aspects of the returned goods procedure; and perform expedite functions as necessary to satisfy customer requirements.
Support for field applications, system designs and customer product developments/enhancements.
Occasionally may make customer visits to support field sales.
Identify key competitors/competitive products and provide feedback to engineering and field sales.
Assist with sales staff training at all levels for product expertise.
Provides and supports a positive work environment.
Responsible for profitability of company and attaining goals and objectives set forth by the Board of Directors.
Participates in corporate on-boarding and orientation programs.
Performs other duties as assigned or requested.
Knowledge, Skills and Abilities Required:
High-school diploma. Associates degree in Business or related technical field is a plus.
Three to five (3-5) years operational support experience.
Advanced PC skills, Microsoft office suite.
Ability to work independently and multi-task efficiently.
Excellent customer service attributes
Ability to work flexible work schedule depending on demands in the department.
Organizational skills required to prioritize, plan and coordinate work activities and resources in area of responsibility.
Interpersonal skills necessary to effectively communicate with associates, customers, business partners and management team.
Demonstrated teamwork approach with superiors, peers and subordinates utilizing skills in oral communication, active listening, written and oral directions and cooperating with and assisting others when needed.
Integrity: Ability to keep confidential ?business critical? knowledge
Qualified candidates expressing interest in this position must electronically submit credentials, with salary history, on our website: www.exoticautomation.com
Select Position ID: 025ENGCOOR0221
Phone calls and walk-ins will not be accepted